Econt Cash on Delivery: Accounting and Receipts in 2026

Econt carries out cash on delivery (COD) as a postal money order (PMO) under its own licence. So an online shop does not issue a fiscal receipt for these orders. Instead, it gives the buyer a document with the sale details, on paper in the parcel or electronically, no later than when the goods are dispatched. Under Econt's public tariff, the fee is 1.65% when payment or payout is electronic and 3.3% when both are in cash. The money can reach you the same working day.

What makes Econt COD different

According to the service page, Econt collects the amount from the recipient and pays it to you where and how you choose. The buyer pays in cash, by bank card or with the ecoints app. The parcel is handed over after payment, unless you allowed inspection before payment. Econt states that for COD it issues the cash receipt in place of the merchant, and that this is a recognised way of paying for distance sales, including under Ordinance N-18. Econt Express AD provides postal money orders under individual licence No. 3-002-003 of 02.02.2017.

The legal basis is Art. 3(1) of Ordinance N-18. No fiscal receipt is issued when payment is made by postal money order through a licensed postal operator. This is the main difference from couriers whose COD is just collection of an amount, where the receipt stays the shop's obligation.

Payout times, limits and fees in 2026

• Payout to ecoints or a bank account: the same working day for parcels collected and paid by 18:00 on a weekday. Otherwise the next working day. The account must have an IBAN starting with BG.
• Cash payout at an office: every day after 12:00. An express same-day cash payout is also available.
• Maximum cash payout: up to €5,051.56 at an office and up to €4,990.21 at an address.
• Agreement: in e-Econt you can set a default payout method and place and link it to your shop's delivery module.

The tariff has applied since 1 April 2024, and Econt states the prices including VAT. Corporate clients can negotiate an individual tariff plan. If the buyer refuses the parcel and you order its return, you pay only the courier service, without the COD fee.

What document you give instead of a receipt

When payment is by postal money order, the customer receives a document with at least the following (Ordinance N-18, Art. 3(1) read with Art. 26(1), items 1, 4, 7 and 8):

1. the seller's name and correspondence address;
2. the seller's company ID (ЕИК);
3. the name of the goods, tax group code, quantity and value;
4. the total amount and the payment method.

The document is on paper and travels with the goods, or it is sent electronically no later than when the goods leave your premises (Art. 25(3)). You do not need a separate document if you issue an invoice with this information; the tax group code is not required on the invoice (Art. 25(4)). Most e-shop platforms generate such a document automatically. Check that the template contains all four elements.

There is also a practical consequence. The duty to register your e-shop with the NRA under Annex 33 applies to shops that accept payments requiring a fiscal receipt (Art. 52m of Ordinance N-18). If you accept only Econt PMO and bank transfers, the NRA says you are not obliged, but you can file voluntarily. If you also use another courier with ordinary COD, or take cash when customers collect from your warehouse, the duty applies. You then also need a fiscal device.

VAT and invoices

For goods sold through mail or online orders, the tax event occurs on the date you receive payment (VAT Act Art. 25(3)(4)). With Econt this date is easy to trace, because payout often happens on the day of delivery. If the buyer is an individual, an invoice is not mandatory (Art. 113(3)(1)). For those sales, VAT-registered businesses prepare a sales report by the last day of the month (Art. 119). If a company asks for an invoice, issue it within 5 days of the tax event (Art. 113(4)). The VAT return and payment are due by the 14th of the following month. See our tax calendar.

Econt's delivery and COD fees are an expense. If the invoice is in your company's name and you are VAT-registered, you claim input VAT. If you are approaching €51,130 of turnover for the year, see how VAT registration works.

Bookkeeping

1. On delivery, recognise the revenue and a receivable from Econt for the full transfer amount.
2. When the money reaches your bank account or ecoints, close the receivable. The ecoints wallet holds company money, so keep it as a separate sub-account. Transfers from it to the bank then show up clearly.
3. On Econt's invoice, book the fee expense and the input VAT.
4. When reconciling, match the e-Econt report by waybill number against receipts and against the sales documents issued.

Example

A VAT-registered shop sells goods for €120.00 including VAT to an individual. The buyer pays in cash at an Econt office, and the money is transferred to the bank. Under the public tariff the fee is 1.65% = €1.98 (€1.65 net + €0.33 VAT), paid by the shop.

If you choose cash payout, the fee rises to 3.3% = €3.96. At 300 such orders a month, the difference is €594. The account numbers follow the usual Bulgarian chart of accounts.

Documents to keep

• the sales documents under Art. 25(3) of Ordinance N-18, or the invoices that replace them;
• waybills and e-Econt reports of transfers paid out;
• bank and ecoints statements;
• Econt's invoices for services and fees;
• sales reports under VAT Act Art. 119;
• documents for refused and returned parcels.

Registers and documents for tax control are kept for 10 years, and other accounting records for 3 years from 1 January of the following year (Accountancy Act Art. 12). Tax documents are kept until 5 years after the limitation period for the related liability expires (VAT Act Art. 121).

Frequently asked questions

Do I need a cash register if I ship only with Econt?

No, if every payment is an Econt postal money order or a bank transfer. If you also accept cash on site, or use a courier whose COD is not a PMO, you need a fiscal device.

Econt gives the buyer a receipt. Isn't that enough?

Econt's receipt evidences the payment to the postal operator. You still owe the buyer the Art. 25(3) document, or an invoice with the details of the goods.

Is there a limit on cash payments?

Yes. Cash payments of BGN 10,000 (€5,112.92) or more are prohibited (Art. 3 of the Limitation of Cash Payments Act). Econt's cash payout limits sit just below that threshold.

How do I record amounts received in ecoints?

As company cash in a separate sub-account. Reconcile it with the ecoints statement, as you would a bank account.

Sources

Econt – Cash on delivery via postal money transfer (terms, payout, tariff); Econt – General Terms, incl. postal money transfer terms; Ordinance N-18 (Art. 3, 25, 26, 52m); NRA – Fiscal devices; NRA – Requirements for e-merchants; VAT Act (Art. 25, 113, 119, 121); Accountancy Act (Art. 12); Limitation of Cash Payments Act (Art. 3); Euro Introduction Act (Art. 11–13).

If you want someone to track your shop's COD payouts and documents every month, Fiscala offers bookkeeping services. Prices are on our pricing page, and for questions contact us.