Speedy Cash on Delivery: Accounting and Documents in 2026

When your online shop ships cash-on-delivery (COD) orders through Speedy, the revenue is yours. Speedy only collects the amount from the buyer and pays it to you on the first working day after delivery. You must issue a fiscal receipt for every such order, because Speedy's COD service is not a postal money order. Speedy's fee (2.4% of the amount, minimum €0.61 for bank payout) is your expense. If you are VAT-registered, the VAT on the sale is declared by the 14th of the following month.

How Speedy COD works in 2026

Under Speedy's terms, COD (наложен платеж) is an additional service: the courier collects an amount you specify in advance from the recipient and pays it out to you within a set period. For shipments within Bulgaria:

Payout: on the first working (banking) day after delivery, by bank transfer or in cash at a Speedy office. Payouts are made Monday to Friday.
Maximum amount: up to €5,112.41 per shipment (up to €2,000 for shipments from or to a parcel locker). The amount is stated in euro.
Cash payment is not accepted for shipments addressed to a parcel locker.
Uncollected amounts are archived after 30 days and paid on written request.

COD fee (domestic shipments, VAT included)	Rate
Payout to you by bank transfer or in cash at an office	2.4%, minimum €0.61
Payout to you in cash at your address	2.4%, minimum €0.92
Extra, if the buyer pays by card on the courier's POS terminal	0.96% of the amount

The COD fee is charged as part of the courier service and paid by whoever pays for delivery, unless agreed otherwise. The card-payment commission is deducted by set-off when the amount is paid out to you (point 43.4 of Speedy's General Terms). If you have an individual contract, prices and settlement may differ, so check your contract.

Is a fiscal receipt required?

Yes. Ordinance N-18 (Art. 3(1)) requires every business to register its sales with a fiscal receipt. The exceptions are payments by bank transfer and postal money orders made through a licensed postal operator. Speedy COD is a service in which the courier collects the money on delivery. Speedy offers postal money orders as a separate service, ordered at an office. So for ordinary COD the exception does not apply, and the receipt is your obligation.

How the receipt is issued:

Paper receipt. You print it on your fiscal device and put it in the parcel. The courier hands it to the buyer on payment (Art. 25(2) and (7) of Ordinance N-18).
Electronic receipt. This is allowed only if you use software on the NRA's list and hold the customer data needed to send it (Art. 3(18)). The receipt must then be issued no later than when the goods leave your premises (Art. 25(8)).
Registering the e-shop with the NRA. If you accept payments that require a receipt, you must file the shop's details under Annex 33 through the NRA portal with a qualified e-signature before you start selling. Changes are filed within 7 days (Art. 52m of Ordinance N-18).

Failing to issue a receipt carries a penalty for a company or sole trader of BGN 1,000 to 4,000, which is about €511.29 to €2,045.17 after conversion (VAT Act Art. 185(1)). The premises can also be sealed for up to 30 days (VAT Act Art. 186). The NRA can check a shipment with a test purchase. The inspector does not pay the COD amount and checks whether a receipt accompanies the parcel (Art. 31(6) of Ordinance N-18).

Invoice, receipt or both

When the buyer is an individual, an invoice is not mandatory (VAT Act Art. 113(3)(1)) and the receipt is enough. If a company orders and asks for an invoice, issue it no later than 5 days after the tax event (Art. 113(4)). You still issue the receipt. If you are VAT-registered, you prepare a sales report for sales without an invoice no later than the last day of the month (Art. 119).

VAT on COD sales

For goods sold through mail or online orders, the tax event occurs on the date the supplier receives payment (VAT Act Art. 25(3)(4)). Speedy's report shows both the delivery date and the payout date. Agree with your accountant on one date, document the reasoning and apply it consistently. VAT is declared and paid by the 14th of the month following the tax period. The deadlines are in our tax calendar.

If you are not yet VAT-registered, watch your turnover. Registration is mandatory once taxable turnover reaches €51,130 within a calendar year. The procedure is explained on our VAT registration page.

Bookkeeping step by step

Record the receivable from Speedy separately from receivables from buyers. That way you always see how much has been collected but not yet transferred.

On delivery, recognise the revenue and a receivable for the full COD amount.
On payout, close the receivable against the bank receipt. If Speedy deducted a commission, record it separately as an expense rather than netting it against revenue.
On Speedy's invoice, book the courier service and the COD fee as expenses. If you are VAT-registered, you claim input VAT.
Weekly or monthly, reconcile the MySpeedy report with bank receipts by waybill number.

Example

A VAT-registered shop sells goods for €120.00 including VAT to an individual. The buyer pays the courier in cash, and Speedy transfers the money to the bank. The 2.4% COD fee is paid by the shop.

Transaction	Debit	Credit	Amount
Sale (receipt in the parcel)	411 Receivable from Speedy	702 Sales revenue / 4532 VAT	€120.00 (100.00 + 20.00)
Payout from Speedy	503 Bank account	411 Receivable from Speedy	€120.00
COD fee per invoice	602 External services / 4531 VAT	401 Suppliers	€2.88 (2.40 + 0.48)

If the buyer pays by card on the courier's terminal, Speedy deducts a further 0.96% (€1.15) and transfers €118.85. Revenue stays at €120.00, and the €1.15 is booked as a fee expense. The account numbers follow the usual Bulgarian chart of accounts. Your own chart may use sub-accounts per courier.

Documents to keep

copies or electronic records of the fiscal receipts issued and the daily reports from the fiscal device;
waybills and MySpeedy reports of COD amounts paid out;
bank statements showing the transfers from Speedy;
Speedy's invoices for courier services and fees;
invoices issued and the sales reports under VAT Act Art. 119;
documents for returned parcels and reversal (storno) operations.

Accounting registers and documents for tax control are kept for 10 years, and other accounting records for 3 years, counted from 1 January of the following year (Accountancy Act Art. 12). Tax documents under the VAT Act are kept until 5 years after the limitation period for the liability they evidence expires (VAT Act Art. 121).

Frequently asked questions

The buyer refused the parcel. What do I do with the receipt?

If the receipt was already issued and no payment was received, you issue a storno document from the fiscal device stating "return of goods" as the reason (Ordinance N-18, Art. 31(1)–(2)) and record the return of the goods. No revenue is recognised.

Can I take COD payouts in cash?

Speedy also pays out in cash at its offices. However, the Limitation of Cash Payments Act bans cash payments of BGN 10,000 (€5,112.92) or more, including linked payments on the same basis. Bank payout is safer and easier to reconcile.

Do I need a fiscal device if I sell only by COD?

Yes, with Speedy COD. You do not need one if you accept only bank transfers or postal money orders through a licensed operator. For online card payments you can use the alternative regime under Art. 3(17) of Ordinance N-18.